Disaster Recovery

The Cariboo Regional District hired a Recovery Manager following the 2017 wildfires with the contract ending on March 31, 2018. 

Going forward, please review the recovery information provided below and the links to ongoing programs and services. For additional support, contact the provincial wildfire recovery program or Red Cross. If you have further questions, call the CRD Office at 250-392-3351 or 1-800-665-1636 or email mailbox@cariboord.ca.  

Provincial Wildfire Recovery Programming – For information on provincial programs and recovery resources please see the Provincial Wildfire Recovery Program webpage.

Ministry of Forests, Lands, Natural Resource Operations & Rural Development (FLRNORD) has a locally based Community Wildfire Recovery team to help with assistance and information, please contact:

  • 100 Mile House, Cordelia Tryon, Wildfire Recovery Officer – 250-395-7828
  • Williams Lake, Kristy Palmantier, Wildfire Recovery Officer – 250-398-4570
  • Quesnel, Emily Colombo, Acting Wildfire Recovery Manager – 250-992-4442

For crown land and resource use permits, processes and application forms, contact FrontCounterBC online, email FrontCounterBC@gov.bc.ca, or call  100 Mile House at 250-395-7800, Williams Lake at 250-398-4574, or Quesnel offices at 250-992-4400. 

FireSmart Programs & Preparedness Planning

FireSmart & Wildfire Prevention Programs - FireSmart is a national initiative to help property owners and communities understand the ways in which wildfire might threaten structures and property located in, and close to, forested and wildland areas, and the steps individuals and communities can take to reduce the susceptibility of buildings and property.  Click here for information on Wildfire prevention programs and FireSmart. A copy of the FireSmart Homeowner’s Manual is available on the side bar.

PreparedBC - British Columbia's one-stop shop for disaster readiness information. Depending on the emergency, you and your family could be on your own for several days while first responders manage the aftermath. Sounds daunting, but it doesn't have to be. Our goal is to make emergency readiness easy. PreparedBC has everything you need to start getting prepared today. Information includes identifying hazards, preparing your family, home and business and provides various disaster planning guides and resources.   Go to https://www2.gov.bc.ca/gov/content/safety/emergency-preparedness-response-recovery/preparedbc for links and plans.                                                                                   

Cariboo Regional District Emergency & Protective Services - The CRD Emergency and Protective Services Department provides a range of services and plans including the Community Wildfire Protection Plan. This plan is presented to assist residents, provincial and regional government, and land users to address and coordinate management activities in the interface. The term interface is used to describe areas mixing residential and commercial buildings within heavily forested areas. This regional plan will combine with the community level wildfire planning currently underway. See the main Emergency and Protective Services page to read the full plan and to learn more about current sub regional plans.

Resources for Households

Residential & Private Land Reclamation & Use Planning

For assistance and resources concerning private land use after fire, several private companies and consultants provide waste removal, environmental assessment, clean up services, and options for land use in the area. Cariboo Regional District municipal services include land use planning services and invasive plant management landowner assistance program

If you have private lands logging questions, please call the saw mill (Licensee) in your community to contact a local log buyer for estimates and information on processes. 

Residential Rebuilding  - Homes & Structures

For Cariboo Regional District residential rebuilding questions and help with locating resources for individual and unique needs on topics such as utilitiesbuilding permits and inspections, debris removal and waste management, or other municipal resources, call 250-392-3351 for direction to departmental contacts for assistance.

Other important links and numbers to know:

BC Building Codes for building and plumbing codes and resources.

Technical Safety BC (was BC Safety Authority) provides information on gas and electric permits as well as finding a contractor.

BC Hydro Electrical Services Centre can be reached centrally at 1-877-520-1355 for pole replacements and new meter installations. For hazard reporting call 1-888-769-3766.

Ministry of Environment provides information about water wells.

Ministry of Transportation and Infrastructure webpage lists guidelines and contacts for private driveway developments.

Interior Health Authority issues Williams Lake and 100 Mile House area septic system permits and provides information on repairs and regulations.

Northern Health Authority provides sewer and septic applications, permits and inspections.

Red Cross - Individual Support

Please call 1-800-863-6582 to make an appointment for individual recovery resources and supports and see the Red Cross recovery services document on the side bar for additional programming and application deadlines.

Samaritan's Purse - Help Accesssing Services

For assistance accessing services available in the Cariboo or Thompson Nicola Regional Districts, contact Matthew at 250-303-0291. Based out of Williams Lake, Samaritan’s Purse will be travelling throughout the area impacted by the 2017 wildfires, helping people navigate the services available to them. 

Assistance for Uninsured Residents 

See the Assistance for Uninsured Residents document on the Recovery Information side bar for accessing agencies and assistance with debris removal, rebuilding, mental health supports and more.

Resources for Businesses

British Columbia AgriStability Enhancement Program

The British Columbia government has made special provisions to help producers suffering income declines in 2017.  This program offers extended application deadlines and dedicated personnel to assist with application processes.  Call 1-877-343-2767 (toll free) or email AgriStability@gov.bc.ca. Follow this link for eligibility, forms and more program details: https://www2.gov.bc.ca/gov/content/industry/agriculture-seafood/programs/insurance-and-income-protection-programs/bc-enhanced-agristability-program

BC Cattlemen's Association

Visit www.cattlemen.bc.ca for information related to agriculture recovery programs and resources.

Community Futures - The Wildfire Recovery Support Program (WRS)

The Wildfire Recovery Support Program (WRS) hosted by Community Futures offers hands on support to businesses in the region who have been affected by the wildfires with referrals to supporting agencies and personal administrative help. It is being delivered throughout the region by three Community Futures offices, Williams Lake, Quesnel and Ashcroft.  Each office will cover it’s local and regional mandated area. 

See the attached Wildfire Recovery Support Program Ambassador contact list and program overview for more information, individual Ambassador email addresses and phone numbers. Or call Community Futures at 250-392-3626 in the Williams Lake area, and 250-992-2322 in and around Quesnel, for direction to program Ambassadors working to assist businesses in your local area. 

Red Cross - Community Partnerships Program 

The Canadian Red Cross recognizes the importance of strengthening support structures that were in communities prior to a disaster, as well as supporting organizations that provided critical services in host communities. Across the many fire-affected areas, the recovery and rebuilding process will take years. Through the recovery process, the Community Partnerships Program (CPP) provides funding to support community driven efforts that promote individual and community recovery and resiliency.  Follow THIS LINK for more information on the CPP and to apply.

Red Cross - Small Business Support

The second phase of the Canadian Red Cross Support to Small Business / Cultural Livelihood Program, funded by the Government of B.C., will provide additional financial assistance for Small Businesses and First Nations Cultural Livelihoods impacted by the British Columbia 2017 fires. This additional financial assistance is to support fixed and new expenses that are uninsured and that have occurred as a result of interrupted business operations due to the fires.

This program opened Nov. 20, 2017 and is available until May 31, 2018 (visit the Red Cross website to confirm program deadlines). Please see the side bar for program information and visit redcross.ca.

General Recovery Information

Cariboo Fire Centre Claims 

To access BC Wildfire claims if your private property was impacted by fire fighting efforts, please email claim information, including name and location, description of alleged losses/damages, dates, and alleged cause or source of losses/damages to cariboofirecentreclaims2017@gov.bc.ca or call 778-267-0589 for mailing address and instructions if access to email is a challenge.

CRD Orders and Alerts 

Please follow THIS LINK for directions on how to access dates for orders and alerts that were issued by the Cariboo Regional District over the course of wildfire emergency and response activities. The CRD does not have jurisdiction over road closures and cannot assist in documenting or confirming this information.

Mental Health & Wellness

To access mental health and wellness services, and for referrals for specific needs and supports, call the following numbers. All are available 24 hours a day, 7 days a week.

  • BC Crisis Line 1-888-353-2273
  • 1-800 (SUICIDE) (1-800-784-2433)
  • 310-6789 (310Mental Health Support)

The above phone lines are answered by trained volunteers and staff of the Interior Crisis Line Network, a member organization of the BC Crisis Line Association. These contacts provide short term emotional support to callers and match people with professional help available locally or elsewhere in the province.

Additional mental health resources also available 24 hours a day, 7 days a week, including holidays:

KUU-US Crisis Line – Aboriginal crisis line
Visit kuu-uscrisisline.ca for specific adult/elder or child/youth supports.

Kids Help Phone 
Confidential support and online resources for children and teens. Professional counselling is available immediately.
Visit: kidshelpphone.ca

Please see the Recovery Information side bar for more information and contacts.


For people wishing to make donations to families and individuals impacted by the 2017 wildfires in the Cariboo Regional District, points of contact have been established for donation drop off and pick up. The CRD does not accept donations and cannot release the names of impacted families or individuals.

Please see the "How to Donate" document in the Recovery Information sidebar for more details about charitable organizations collecting and distributing funding for BC wildfire impacted families and individuals.

2017 Wildfires Evacuation Orders and Alerts Map

Use this map to find when alerts and orders were issued in your area. Follow the step by step instructions on the map to search your address and see what evacuation orders or alerts impacted your address and the dates they were issued and rescinded. Click HERE for the map.

2017 CRD Wildfires Overview

This video shows the progression of evacuation alerts and orders along with the wildfire perimeters in the Cariboo in July, August and September 2017.

Visit the EOC Archives to find information about the alerts and orders issued during the 2017 wildfire season.

Page last modified: May 16, 2018 11:32:37 PDT